Effective Date: 24 June 2025
Last Updated: 24 June 2025

1. Introduction

Welcome to Attelia London, a brand operated by DPC-UK LTD, a private limited company registered in England and Wales (Company No. 8570067), located at:

Suite 510, 5th Floor, E1 Business Centre, 7 Whitechapel Road, London E1 1DU, United Kingdom

This Privacy Policy explains how we collect, use, share and protect your personal data in line with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.

2. Who We Are

Attelia London provides private dental services in the UK, with optional referral options to our affiliated clinic in Türkiye for suitable treatments. We act as the Data Controller for all personal data collected via this website and our communication channels.

3. What Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, surname, date of birth
• Contact Data: Email address, phone number, postal address
• Health Information: Any dental or medical history provided voluntarily for consultation purposes
• Technical Data: IP address, browser type, cookies (via Complianz), and usage data
• Marketing & Tracking: Preferences, pixel interaction, consent choices

4. How We Collect Your Data

Your data may be collected through:

• Contact and booking forms
• WhatsApp and email enquiries
• Cookies and tracking technologies (see Cookie Policy)
• Third-party booking systems (where applicable)
• Social media interactions (Meta, Instagram, etc.)

5. Why We Collect Your Data

We process your personal data to:

• Respond to your enquiries or appointment requests
• Provide dental consultation and treatment planning
• Send important updates related to your care
• Process referrals where applicable
• Improve our website and services
• Comply with our legal obligations

6. Lawful Basis for Processing

We rely on the following legal bases:

• Consent: For marketing, cookies, and optional referral services
• Contract: To deliver services you request
• Legal Obligation: For record-keeping and compliance
• Legitimate Interest: To improve service quality and manage bookings

7. Data Sharing & International Transfers

Your data may be shared with:

• Internal clinical and administrative staff (GDC-registered)
• Carefully selected third-party service providers (e.g., IT, analytics, appointment systems)
• Our affiliated clinic in Türkiye – only if you consent and opt into treatment abroad

When transferring data outside the UK, we ensure it is protected by appropriate safeguards (e.g., UK IDTA or Standard Contractual Clauses).

8. Data Retention

We retain personal data only as long as necessary for:

• The purposes outlined in this notice
• Legal and medical recordkeeping (usually 6–10 years for clinical data)

9. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing or request restriction
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, email us at info@attelia.uk

10. Security Measures

We apply administrative, technical, and physical safeguards to protect your data from loss, misuse, or unauthorised access.

11. Children’s Privacy

Our services are not targeted at individuals under the age of 16. Parental consent is required where relevant.

12. Third-party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices.

13. Changes to this Policy

We may update this notice occasionally. Please check this page for the most recent version.

14. Contact Us

DPC-UK LTD
Suite 510, 5th Floor
E1 Business Centre
7 Whitechapel Road
London E1 1DU
United Kingdom
📧 info@attelia.uk
📞 07360 596 948